Robin Personnel
Get to know about us
The steps we follow

The pathway below highlights the key stages that Robin Personnel follows in order to provide you with a truly bespoke and high-quality care at home service.

1
step
Outline your needs
Our specialist Care at Home Team receives your enquiry. We will discuss your requirements and provide information on the services that we can offer you, as well as an outline of costs.
2
step
Assessor Home Visit
We will arrange for a Robin Personnel Assessor to visit your home and undertake a care and risk assessment. Following this visit, a fully costed care package will be offered.
3
step
Finalise Care Package
We will finalise your care plan with you and your family and then identify the most suited care staff for you. We will also arrange for you to meet them to ensure that all of your needs are met. If any additional training is required this will also be coordinated.
4
step
Service commences
Your service commences.
Medication Reminders
Timely prompts to take medication, drink water, and other daily wellness needs.
Light Housekeeping
Doing dishes or laundry, taking out the trash, plus seasonal projects and organizing.
Staying Active
Support to keep you moving and healthy, from a simple walk to specific exercises.
Personal Care & Hygiene
Assistance with dressing, bathing, or toileting—always respectful and professional.
Meal Prep & Groceries
From shopping for groceries to planning and preparing healthy meals you’ll love.
Companionship
Doing activities, building friendships, fellowship, and community—or just talking.
Transportation
Wherever you’re going, get a ride in a comfortable car—or yours if you prefer.
Dependable, Professional & Reliable

From the services we provide, to our staff and to the experience of our customers, we stand for quality. We want the very best for you and your loved ones.

That is why we look at every single detail of our care and what is most relevant. From small tasks like helping with cleaning or cooking, to the more skilled approach to dealing with dementia, our staff are on hand.

Our Service Standards

Quality, efficiency & person centred service.
Robin Personnel has a singular sense of purpose – to provide outstanding care and service to all of its clients and workers.
We treat our service users as people, not just clients.
We believe building trust is the key to providing excellent home care.
With our Home Care services we can help you to remain independent in the comfort of your own home and familiar surroundings.
We make sure you see the same carer where is possible.
You can rely on us to provide an excellent service.
We deliver a Care You Can Trust!

Quality Personnel Service

Robin Personnel is a regulated Domiciliary Care Provider by the Care Quality Commission (CQC).

We recruit and deliver our services across Brentwood, Billericay and the surrounding areas. All of our care workers have gone through a rigorous recruitment process with a DBS criminal record check and are fully trained to ensure they give the best care experience to our clients.

We regularly undertake spot checks on our workers to ensure they continue to meet the standards we expect of them.

Services
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ABOUT OUR SERVICES

Our friendly staff is always available to to help your with you needs. If you need help, or you have questions please by all means get in touch with us for more information.